Bosch Thermotechnology (Beijing) Co., Ltd. (hereinafter "Bosch", "We" or "Us") appreciates your interest in its products and your visit to this website.

Bosch respects your Privacy

The protection of your privacy in the processing of your personal data is an important concern to which we pay special attention during our business processes. Personal data collected during visits to our websites are processed by us confidentially and according to the legal provisions. Data protection and Information security are part of our company policies. Bosch websites may include links to other websites of third parties which are not covered by this privacy statements, we advise you to learn the privacy statements of the third parties before you visit the their websites and / or services.

This policy will help you understand the following:
  1. Collection and Processing of Personal Data
  2. Share, transfer and disclose your personal information
  3. Cross-border transmission of your personal information
  4. How to protect your personal information
  5. Your Rights
  6. How to update this policy
  7. How to contact us
Please read and understand this "Personal Information Protection Policy" carefully before using our products or services. If you choose to use our services, it means that you fully understand the entire contents of this policy and agree that we collect, use, store and share your personal information in accordance with this policy. If you do not agree with this policy or any part of it, you can stop using our services immediately.

  1. Collection and Processing of Personal Data
    When you visit our websites our web server automatically records the name of your internet service provider, the website from which you visit us, the websites you actually visit and the date and length of your visit. Bosch may use cookies and active components (e.g. JavaScript) to follow the preferences of our visitors and optimize our websites accordingly. You can reset your browser either to notify you when you receive a cookie, or to refuse to accept cookies. Please note that certain areas of most sites may not function properly if you reject a cookie.
    • 1.1 In order to provide better services to users, we collect your personal information in the following businesses: processing and executing your purchase consultation, after-sales service consultation, news and promotion consultation, and franchise partner consultation.
      Personal information includes: your name, province and city, email address, gender, contact phone number, and identity (only select the type of identity when regarding partner consultation).
      Information about the Bosch products you purchase or consult includes: product type / model, the type of product you want to distribute, the serial number of the Bosch products you purchased, purchase time, purchase channel, and your question / cooperation content.
    • 1.2 We will use your personal information for the following applicable purposes:
      Contact you by phone: If you agree to our personal information protection policy and provide us with your phone number when making a request for consultation, we will contact you by phone and then forward your consultation request to our partner company, In order to check the accuracy of your information, discuss your project, and be able to recommend you to the corresponding professional company.
      Contact you by mail: If you agree to our personal information protection policy and provide us with your email address when making a consultation request, we will notify you by email of the current status of your consultation request.
      If you no longer want us to get in touch with you to provide corresponding consulting services, you can cancel your consulting application at any time. The above information you provided will be deleted. If you have any questions, please contact Bosch Thermotechnology (Beijing) Co., Ltd.
      Please email to:China.TTwebsite@cn.bosch.com
  2. Share, transfer and disclose your personal information
    • 2.1 Share
      We treat your personal information in a discreet and confidential manner. Your personal information will not be shared with third parties other than Bosch Thermotechnology (Beijing) Co., Ltd.
      However, except for the following situations and other situations that you expressly agree:
      We will share your personal information in situations prescribed by laws and regulations, legal procedures, litigation, or mandatory requirements by government authorities.
      Your personal information may be shared with affiliates of us. We will only share the necessary personal information for the purposes agreed with you as described above and are subject to the applicable purposes in this policy.
      With your explicit consent, we may forward the personal information you entered and the information of Bosch products you purchased or consulted to the following other companies that cooperate with our company:
      • a. Professional distributor companies in your area, to provide professional advice and / or purchase advice.
      • b. Installation and repair service companies in your area, to provide maintenance or repair services.
      • c. Server hosting companies and website management service providers, these supports include providing technical infrastructure services, analyzing how our services are used, and providing customer service.
      For companies, organizations and individuals with whom we share personal information, we will require them to process personal information in accordance with our data protection specifications, this policy and any other related confidentiality and security measures.
    • 2.2 Transfer
      We will not transfer your personal information to any company, organization or individual, except for the following:
      • 2.2.1 Transfer with explicit consent: We will transfer your personal information to other parties only after obtaining your explicit consent;
      • 2.2.2 When it involves mergers, acquisitions or bankruptcy liquidation, if it involves the transfer of personal information, we will require new companies and organizations that will hold your personal information to continue to be bound by this policy, otherwise we will require the company and organization to re-submit to you seek authorization and consent.
    • 2.3 Public disclosure
      We will only publicly disclose your personal information in the following situations:
      • 2.3.1 After obtaining your explicit consent;
      • 2.3.2 Law-based disclosure: In the case of laws, legal procedures, litigation, or mandatory requirements of government authorities, we may publicly disclose your personal information.
  3. Cross-border transmission of your personal information
    In principle, the personal information we collect and generate in the People's Republic of China will be stored in the People's Republic of China. This website will not transfer your personal information overseas.
  4. How to protect your personal information
    • 4.1 We have used security protection measures that comply with industry standards to protect the personal information you provide and prevent data from unauthorized access, public disclosure, use, modification, damage, or loss. We will take all reasonable and feasible measures to protect your personal information. We will use encryption technology to ensure the confidentiality of data; we will use trusted protection mechanisms to prevent data from malicious attacks; we will deploy access control mechanisms to ensure that only authorized personnel can access personal information; and we will organize security and personal Information protection training courses to strengthen employees' awareness of the importance of protecting personal information.
    • 4.2 In terms of data use, we strictly abide by the principle of least authorization for operators who are authorized to access the data, so that they can only access the minimum enough personal information required for their authority, and only have the minimum data operation authority required to complete their duties. In addition, we set up an approval process for important data operations, and set up separate roles for security managers, data operators, and reviewers. In data transmission, we use strong encryption to protect the transmitted data, and we also use strong encryption to protect data during the localized storage of data.
    • 4.3 We will take all reasonable and feasible measures to ensure that irrelevant personal information is not collected. We will only retain your personal information for the period required to achieve the purpose stated in this policy, unless the retention period needs to be extended or permitted by law.
    • 4.4 The Internet is not an absolutely secure environment, and e-mail, instant messaging, and other communication methods with users are not encrypted. We strongly recommend that you do not send personal information through such methods.
    • 4.5 The Internet environment is not 100% safe. If our physical, technical, or management and protection facilities are damaged, resulting in unauthorized access to information, public disclosure, tampering, or destruction, resulting in damage to your legitimate rights and interests, we will comply with laws and regulations Requirements, to inform you in time: the basic situation and possible impact of the security incident, the disposal measures we have taken or will take, the suggestions that you can independently prevent and reduce risks, and the remedial measures for you. We will promptly inform you by email, letter, telephone, push notification and other relevant information about the incident. If it is difficult to inform the individual of the personal information one by one, we will adopt a reasonable and effective way to release the announcement.
    At the same time, we will also proactively report the handling of personal information security incidents in accordance with the requirements of regulatory authorities.
  5. Your rights
    In accordance with relevant Chinese laws, regulations, and standards, we guarantee that you exercise the following rights over your personal information:
    • 5.1 Access your personal information
      Our website does not have a registration function. Only in the business content mentioned in section 1.1 of this policy, according to your needs and consent, collect necessary personal information. We will collect the personal information you submitted via email. If you cannot access the personal information we have about you through our website, you can contact us at any time and make a request to access personal information:
      Phone:+86 10 67827350
      Email: China.TTwebsite@cn.bosch.com
      We will respond to your request for correction within 15 working days.
      In particular, after receiving your request for access, we will verify your identity (see "Article 5.5" of this policy) and provide you with an overview of the information we have about you if the verification is passed.

    • 5.2 Correct your personal information
      When you find that the personal information we process about you is wrong, you have the right to ask us to make corrections. You can contact us at any time through the following methods and propose to correct personal information, in this process will not incur any costs: Phone:+86 10 67827350
      Email:China.TTwebsite@cn.bosch.com
      We will respond to your request for correction within 15 working days.
      In particular, after receiving your request for correction, we will verify your identity (see "Article 5.5" of this policy), and assist you to complete the correction of personal information if the verification is passed.

    • 5.3 Delete your personal information
      In the following situations, you can submit a request to us to delete personal information:
      1) If our handling of personal information violates laws and regulations;
      2) If we collect and use your personal information without your consent;
      3) If our handling of personal information violates the agreement with you;
      4) If you no longer use our services, or you cancel your account;
      5) If we no longer provide services for you.

      If we decide to respond to your request for deletion, we will also notify the entity that obtained your personal information from us and request that it be deleted in time, unless otherwise stipulated by laws and regulations, or these entities obtain your independent authorization.

      If you need to delete please contact:
      Phone: +86 10 67827350
      Email: China.TTwebsite@cn.bosch.com
      We will reply to you and delete your personal information within 15 working days.

    • 5.4 Change the scope of your authorized consent
      Each business function requires some basic personal information to be completed (see business requirements in section "1.1" of this policy). It does not involve the collection and use of additional personal information for the time being.
      When we want to use your personal information for other purposes not specified in this policy, we will seek your consent in advance.
      When you withdraw your consent, we will no longer process the corresponding personal information. However, your decision to withdraw your consent will not affect the processing of personal information previously carried out based on your authorization.
      Phone: +86 10 67827350
      Email: China.TTwebsite@cn.bosch.com

    • 5.5 Respond to your above request
      To ensure safety, you may need to provide a written request or prove your identity in other ways. We may ask you to verify your identity before processing your request.
      We will reply within 15 working days. If you are not satisfied, you can also complain through the following channels:
      Email:China.TTwebsite@cn.bosch.com Please indicate "Complaint".
  6. How to update this policy
    As we add new products and applications, improve our current products and services, and as technology develops and laws are revised, we may update this personal information protection policy from time to time.

    If these changes are major changes, we will send you a notice, and if applicable law provides, we will obtain your consent.
    Without your explicit consent, we will not reduce your rights under this policy. We will post any changes to this policy on this page.

    We will also archive old versions of this policy for your review.
  7. How to contact us
    If you have any questions, comments or suggestions about this policy, please contact us through the following ways:
    Phone: +86 10 67827350
    Email: China.TTwebsite@cn.bosch.com
    In general, we will reply within 15 working days.

    Chief Data Protection Officer
    Information Security and Privacy Bosch Group (C/ISP)
    Thoralf Knuth
    Robert Bosch GmbH
    Postfach 30 02 20
    70442 Stuttgart
    GERMANY